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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Juan Luna

April 30, 2025

5  out of  5
rating by Juan Luna
"Best State Farm agent in town!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Thank you, Juan! ~Your Agent, Michelle "
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Neil Gitnick

April 30, 2025

5  out of  5
rating by Neil Gitnick
"Best service anywhere ever"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. I appreciate your longtime business, Neil! ~Your Agent, Michelle "
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Stephen McGuyre

April 29, 2025

5  out of  5
rating by Stephen McGuyre
"Friendly, helpful, and efficient service."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! ~Your Agent, Michelle "
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Elva Caballero

April 28, 2025

5  out of  5
rating by Elva Caballero
"I’m have been a customer for 10 years and I am very grateful for the good service and professionalism provided by this staff. Julie was amazing in providing the best service. You can not go wrong in trusting Michelle Killian and her staff."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! ~Your Agent, Michelle"
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Alona Kellick

April 25, 2025

5  out of  5
rating by Alona Kellick
"Sonja is always very efficient and s pleasure to work with. She is absolutely the best!!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Sonia is amazing! ~Your Agent, Michelle "
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Ciji Henderson

April 23, 2025

5  out of  5
rating by Ciji Henderson
"I had a great experience working with Julie from State Farm! As a new driver insured in California, I had a lot of questions and wasn’t sure what to expect—but Julie was incredibly patient, thorough, and made the entire process smooth and stress-free. She took the time to explain all of my options clearly and helped me lock in the best possible rate. I really appreciated her professionalism and dedication to making sure I felt confident in my coverage. Highly recommend working with her!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs and appreciate your longtime business with State Farm! ~Your Agent, Michelle "
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William Faust

April 23, 2025

5  out of  5
rating by William Faust
"I've been with State Farm (Michelle Killian and her extraordinary staff especiallyJulie) for several years and the customer service has been top notch! My late Mom also insured many Vehicles over the years and was kind enough to refer them to me. I have had many interactions with the staff and still choose State Farm in Torrance even though I have moved to Huntington Beach. Thank you"
We responded:
"Hi Mr. Faust, Thank you for your incredibly kind words! It's our pleasure to assist you & your family. We will always strive to meet & exceed your expectations for all of your insurance needs today & in the future! We appreciate your very longtime business! ~Your State Farm Agent, Michelle "
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Connor Bonstein

April 16, 2025

5  out of  5
rating by Connor Bonstein
"Julie was extremely helpful and great to work with. The best, I might say."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Julie; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. ~Your Agent, Michelle "
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jim farley

April 14, 2025

5  out of  5
rating by jim farley
"Sonia gave me helpful quotes, advice and clearly explained my auto insurance coverage. She was a friendly throughout the phone call."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! ~Your State Farm Agent, Michelle"
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anicia benitez

April 14, 2025

5  out of  5
rating by anicia benitez
"Sonia has Great Customer Service, knowledgeable answered all my questions."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Sonia! If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! ~Your Agent, Michelle"
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Greg K

April 11, 2025

5  out of  5
rating by Greg K
"Julie is amazing. Always cheerful and helpful. She represents State Farm well. They are lucky to have her."
We responded:
"Thank you for taking the time to share your thoughts & kind words! We’re glad to know you’re satisfied with the service Julie provided. I agree, we are lucky to have her! If you ever have any questions or need assistance, we’re here to help! ~Your Agent, Michelle"
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LYDIA MANCILLAS

April 11, 2025

5  out of  5
rating by LYDIA MANCILLAS
"Great service, all my questions were answered, would highly recommend."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. ~Your Agent, Michelle "
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Laura Paiz

April 10, 2025

5  out of  5
rating by Laura Paiz
"Spoke with Sonia today regarding my insurance policies and she was a great help. She quickly and efficiently helped to make my requested changes."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! We appreciate your business! ~Your Agent, Michelle "
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Jan Minerd

April 9, 2025

5  out of  5
rating by Jan Minerd
"Julie at Michelle Killian’s office is great. I had some questions regarding my earthquake and homeowners policies. Julie was able to answer all my questions and promptly got back to me with additional information I needed. Julie was very helpful and knowledgeable."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Julie; your satisfaction is our top priority! She is amazing to work with too! We look forward to continuing to support your insurance needs. ~Your Agent, Michelle"
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betty hyles

April 7, 2025

5  out of  5
rating by betty hyles
"Sonia was really helpful in enrolling my new vehicle in the State Farm insurance program. She quickly captured the necessary information for my vehicle and then talked me through the coverage, primary driver, estimated annual mileage and cost of insurance. Sonia made the whole process easy and friendly. A+ for Sonia!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service Sonia provided. If you ever have any questions or need assistance, we’re here to help! We appreciate your business! ~Your Agent, Michelle "
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Rose Nunez

April 4, 2025

5  out of  5
rating by Rose Nunez
"Sonia is knowledgeable and gives great customer service!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Sonia. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! ~Your Agent, Michelle "
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Coraima Gonzalez

April 1, 2025

5  out of  5
rating by Coraima Gonzalez
"I appreciate Sonia’s work. She went above and beyond to ensure my needs were taken care of. The attention to detail in reviewing documents was really appreciated. Thank you!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! ~Your Agent, Michelle"
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Irene R

April 1, 2025

5  out of  5
rating by Irene R
"Sonia is always helpful and explains everything with full detail. I highly recommend her."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Sonia; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. ~Your Agent, Michelle"
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C Guerrero

April 1, 2025

5  out of  5
rating by C Guerrero
"Sonia Garcia is very detailed and professional."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service provided by Sonia. If you ever have any questions or need assistance, we’re here to help! ~Your Agent, Michelle "
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Misrain o esta yGonzalez

April 1, 2025

5  out of  5
rating by Misrain o esta yGonzalez
"Thank you sonia for all your help with my insurance needs. You are the best at what you do."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Sonia; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. ~Your Agent, Michelle "
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Pablo Gonzalez

April 1, 2025

5  out of  5
rating by Pablo Gonzalez
"I highly recommend Sonia Garcia she’s a great insurance Agent"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service provided by Sonia. If you ever have any questions or need assistance, we’re here to help! ~Your Agent, Michelle "
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Confessions of a Driver Princess

April 1, 2025

5  out of  5
rating by Confessions of a Driver Princess
"Sonia was VERY Nice & Patient with me and Dealt with me VERY professional."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Sonia; your satisfaction is our top priority! She is amazing! We look forward to continuing to support your insurance needs. ~Your Agent, Michelle "
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Vicki Munoz

March 25, 2025

5  out of  5
rating by Vicki Munoz
"Michelle Killian & State Farm Group & When I Called & Talked to Sonia on the Phone nice to Speak w/her & Sonia she Helped Explained to Me How so I Could Replace my Windshield “ & Waited till No More Rain Also ! & Sonia Sent me Text w/Info: I called the Ph# Sonia sent to me & Gave them my Claims# & I was Texted Back w/ info of place Togo too & the Windshield is Covered by State Farm Coverage ! Theres Alot of Junk on the Roads. “Auto Glass Now” is the Place in Gardena they Sent to Me & Called them & Told them of Claims Insurance # & I got to Make an Apt for the Next Week & “Auto Glass Now”. they Were Nice and ‘Good , it Took Like 2:10 Hours to Fix the Windshield & Very Happy Customer w/State Farm & Customer Support from Sonia & Thk U Again ."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Sonia. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! ~Your Agent, Michelle "
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milagros zwaaf

March 25, 2025

5  out of  5
rating by milagros zwaaf
"Wonderful service! Julie is knowledgeable, responsive and quick!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Julie; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. ~Your Agent, Michelle "
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Lauri Chipeco

March 21, 2025

5  out of  5
rating by Lauri Chipeco
"Our company has been working with Michelle Killian - State Farm for all our insurance needs for over a decade. The entire staff is very friendly, efficient , proficient, and is a pleasure to work with. They provide excellent client and customer service. I would highly recommend using their agency for all your insurance needs!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor and appreciate your kind words. ~Your Agent, Michelle K"