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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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David James

May 14, 2025

5  out of  5
rating by David James
"I was looking to get a quote for a new car insurance policy and had received a postcard in the mail from Michelle Killian & Team at State Farm in Torrance where I live. When I called I got a warm greeting from Sonia, who provided outstanding service and clearly explained my options… Sonia was amazing and I would highly recommend her and the team at Michelle Killian State Farm Torrance."
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Larry Wiggins

May 13, 2025

5  out of  5
rating by Larry Wiggins
"Julie was absolutely phenomenal in how well she did this insurance processing to write me up as a member of State farm. She's very knowledgeable and thorough and caring. She answered all my questions and made it an easy process to do everything and it was very efficient. Wish I could get this everywhere else . I'd wholeheartedly recommend her for any insurance needs anyone has thanks any questions please contact me Larry"
We responded:
"Thank you, Larry! So happy Sonia could assist you with all of your insurance needs. We appreciate your longtime business with us! ~Your State Farm Agent, Michelle Killian "
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Lala P

May 13, 2025

5  out of  5
rating by Lala P
"Thank you Julie for helping me add our new car to our policy. You guys are always go above and beyond to help me."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! ~Your Agent, Michelle"
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Theodore Hughing

May 12, 2025

5  out of  5
rating by Theodore Hughing
"Sonja is very knowledgeable and patient as well as eager to help."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! ~Your Agent, Michelle "
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Fabian Banuelos

May 12, 2025

5  out of  5
rating by Fabian Banuelos
"Excellent customer service very helpful recommend to everyone😁😁"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! ~Your Agent, Michelle "
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mrobertbrown

May 12, 2025

5  out of  5
rating by mrobertbrown
"Sonia was very helpful today. We just added a new car to the family and needed to secure insurance. Sonia made the process super easy and fast. The team at Michelle Killian’s office is great to work with."
We responded:
"Thank you for taking the time to give us a 5-start review! We appreciate your longtime business! Julie is a fantastic asset to our team! ~Your Agent, Michelle"
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Elizabeth Mejia

May 9, 2025

5  out of  5
rating by Elizabeth Mejia
"Great service! Sonia does an excellent job and goes ago and beyond to help us. Highly recommend"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Sonia; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. ~Your Agent, Michelle"
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MJM Interior Design

May 8, 2025

5  out of  5
rating by MJM Interior Design
"I’ve been a client for Michelle Killian for many years and I am extremely happy with her work ethics. I have all of my insurance needs through her office."
We responded:
"We’re honored by your thoughtful feedback! We appreciate the opportunity to provide you with great & expertise service! If there is anything else we can do for your insurance needs, just let us know! ~Your Agent, Michelle "
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Jewell Horn

May 7, 2025

5  out of  5
rating by Jewell Horn
"Julie was so great! Super helpful and made sure all my insurance needs were met!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Julie; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. ~Your Agent, Michelle "
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Steve Hurley

May 7, 2025

5  out of  5
rating by Steve Hurley
"Sonia is a rockstar here! Any insurance questions or concerns, look no further! She’ll get you covered!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Sonia. She is a wonderful asset to our team! If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! ~Your Agent, Michelle"
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kevin hettig

May 5, 2025

5  out of  5
rating by kevin hettig
"I cannot say enough about the level of service provided by Michelle and Sonia. I would have given them 6 stars if I could. Their quick response and attention to my problem was amazing. They resolved everything immediately and followed up to make sure I didn’t need anything else. What a breath of fresh air!! I highly recommend them to anyone with insurance needs Kevin"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for you and your families insurance needs, just let us know! I appreciate the longtime business! ~Your Agent, Michelle "
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Juan Luna

April 30, 2025

5  out of  5
rating by Juan Luna
"Best State Farm agent in town!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Thank you, Juan! ~Your Agent, Michelle "
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Neil Gitnick

April 30, 2025

5  out of  5
rating by Neil Gitnick
"Best service anywhere ever"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. I appreciate your longtime business, Neil! ~Your Agent, Michelle "
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Stephen McGuyre

April 29, 2025

5  out of  5
rating by Stephen McGuyre
"Friendly, helpful, and efficient service."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! ~Your Agent, Michelle "
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Elva Caballero

April 28, 2025

5  out of  5
rating by Elva Caballero
"I’m have been a customer for 10 years and I am very grateful for the good service and professionalism provided by this staff. Julie was amazing in providing the best service. You can not go wrong in trusting Michelle Killian and her staff."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! ~Your Agent, Michelle"
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Alona Kellick

April 25, 2025

5  out of  5
rating by Alona Kellick
"Sonja is always very efficient and s pleasure to work with. She is absolutely the best!!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Sonia is amazing! ~Your Agent, Michelle "
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Ciji Henderson

April 23, 2025

5  out of  5
rating by Ciji Henderson
"I had a great experience working with Julie from State Farm! As a new driver insured in California, I had a lot of questions and wasn’t sure what to expect—but Julie was incredibly patient, thorough, and made the entire process smooth and stress-free. She took the time to explain all of my options clearly and helped me lock in the best possible rate. I really appreciated her professionalism and dedication to making sure I felt confident in my coverage. Highly recommend working with her!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs and appreciate your longtime business with State Farm! ~Your Agent, Michelle "
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William Faust

April 23, 2025

5  out of  5
rating by William Faust
"I've been with State Farm (Michelle Killian and her extraordinary staff especiallyJulie) for several years and the customer service has been top notch! My late Mom also insured many Vehicles over the years and was kind enough to refer them to me. I have had many interactions with the staff and still choose State Farm in Torrance even though I have moved to Huntington Beach. Thank you"
We responded:
"Hi Mr. Faust, Thank you for your incredibly kind words! It's our pleasure to assist you & your family. We will always strive to meet & exceed your expectations for all of your insurance needs today & in the future! We appreciate your very longtime business! ~Your State Farm Agent, Michelle "
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Connor Bonstein

April 16, 2025

5  out of  5
rating by Connor Bonstein
"Julie was extremely helpful and great to work with. The best, I might say."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Julie; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. ~Your Agent, Michelle "
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jim farley

April 14, 2025

5  out of  5
rating by jim farley
"Sonia gave me helpful quotes, advice and clearly explained my auto insurance coverage. She was a friendly throughout the phone call."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! ~Your State Farm Agent, Michelle"
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anicia benitez

April 14, 2025

5  out of  5
rating by anicia benitez
"Sonia has Great Customer Service, knowledgeable answered all my questions."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Sonia! If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! ~Your Agent, Michelle"
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Greg K

April 11, 2025

5  out of  5
rating by Greg K
"Julie is amazing. Always cheerful and helpful. She represents State Farm well. They are lucky to have her."
We responded:
"Thank you for taking the time to share your thoughts & kind words! We’re glad to know you’re satisfied with the service Julie provided. I agree, we are lucky to have her! If you ever have any questions or need assistance, we’re here to help! ~Your Agent, Michelle"
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LYDIA MANCILLAS

April 11, 2025

5  out of  5
rating by LYDIA MANCILLAS
"Great service, all my questions were answered, would highly recommend."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. ~Your Agent, Michelle "
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Laura Paiz

April 10, 2025

5  out of  5
rating by Laura Paiz
"Spoke with Sonia today regarding my insurance policies and she was a great help. She quickly and efficiently helped to make my requested changes."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! We appreciate your business! ~Your Agent, Michelle "
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Jan Minerd

April 9, 2025

5  out of  5
rating by Jan Minerd
"Julie at Michelle Killian’s office is great. I had some questions regarding my earthquake and homeowners policies. Julie was able to answer all my questions and promptly got back to me with additional information I needed. Julie was very helpful and knowledgeable."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Julie; your satisfaction is our top priority! She is amazing to work with too! We look forward to continuing to support your insurance needs. ~Your Agent, Michelle"