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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Richard Asato

December 3, 2025

5  out of  5
rating by Richard Asato
"I was asked to provide a review of my interaction with Michelle Killian's office. I'm a new client of Michelle's office, but have been with State Farm for 40 years. I'm a new client of hers because my agent unfortunately passed away. I've called a few times since being assigned to her and can say her staff are very friendly and willing to help with any questions. I think all of my interaction has been with her agent Julie. Julie is very pleasant to talk to and is more than willing to dive into any tasked I've asked her to do. I've enjoyed the interaction and conversations I've had with her. If you are lucky to work with Michelle's office, you are lucky very lucky indeed. Keep up the good work. Aloha"
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Daisy Apolinar

November 15, 2025

5  out of  5
rating by Daisy Apolinar
"Sonia Garcia provided me with excellent customer service from start to finish. She was professional, attentive, and made the entire experience smooth and stress-free. I truly appreciate the care and effort she put into helping me, and because of that, I will definitely be referring all my friends and family to her. Highly recommend!"
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vanesaa That’s a TickTock Daughter has TickTock

November 14, 2025

5  out of  5
rating by vanesaa That’s a TickTock Daughter has TickTock
"I recently had the pleasure of working with Sonia at State Farm and my experience was an amazing one. I was struggling to find the right car insurance coverage, but Sonia was patient, understanding, and truly went above and beyond to find a policy that fit my needs and budget. I highly recommend Sonia for your insurance need."
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Maria Hurtado

November 14, 2025

5  out of  5
rating by Maria Hurtado
"My experience with Sonia G was excellent she answer all my questions and guided me through the process .Thank you so much I highly recommend this insurance provider to anyone looking for reliable coverage and dependable service."
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Randy Gonzalez

November 13, 2025

5  out of  5
rating by Randy Gonzalez
"Super nice customer service and got helped fast which is good because i had to run lots of errands after. Sonia is super nice and patient"
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Thomas Gitnick

November 5, 2025

5  out of  5
rating by Thomas Gitnick
"Always such an enjoyable and smooth experience working with Michelle & Julie! They are my go to for any insurance policies!"
We responded:
"HI Thomas, thank you for taking the time to share your thoughts! We’re glad to know you’re happy with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! We appreciate your longtime business! ~Your Agent, Michelle "
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Gina Boyd

November 5, 2025

5  out of  5
rating by Gina Boyd
"Julie was very helpful. She was quick and efficient with handling all my insurance needs. This State has great customer service."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! ~Your Agent, Michelle"
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‘***

November 3, 2025

5  out of  5
rating by ‘***
"Thank you so much Julie for all of your help! We appreciate you very much."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! ~Your Agent, Michelle "
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Vicki Munoz

October 15, 2025

5  out of  5
rating by Vicki Munoz
"Sonia is Very Good & Helped me Over the Ph I had a Car Accident & changes & early in the Yr Feb. 2025 & Now Prices Hv Gone Up Some Automobile & Home Oct.2025"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! ~Your Agent, Michelle "
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Alexandra Montes

September 16, 2025

5  out of  5
rating by Alexandra Montes
"Julie is always so helpful when I call to ask questions or need assistance with certain things. She addressed my concerns and gave me options for a lower monthly payment which took a lot of stress off my finances. Thank you so much for your help Julie!"
We responded:
"Hi Alexandra, thank you for taking the time to provide your feedback! Sonia is wonderful and we are lucky to have her on our team! I appreciate your business with us! ~Your State Farm Agent, Michelle"
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Aaron Wong

September 4, 2025

5  out of  5
rating by Aaron Wong
"Michelle, Julie and Sonia are so wonderful and helpful! If you need insurance this is the team to have on your side 🤩"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! ~Your Agent, Michelle"
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William Faust

September 3, 2025

5  out of  5
rating by William Faust
"I've been with State Farm (Michelle Killian and her extraordinary staff especiallyJulie) for several years and the customer service has been top notch! My late Mom also insured many Vehicles over the years and was kind enough to refer them to me. I have had many interactions with the staff and still choose State Farm in Torrance even though I have moved to Huntington Beach. Thank you"
We responded:
"Hi Mr. Faust, Thank you for your incredibly kind words! It's our pleasure to assist you & your family. We will always strive to meet & exceed your expectations for all of your insurance needs today & in the future! We appreciate your very longtime business! ~Your State Farm Agent, Michelle "
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Paul Caldwell

August 29, 2025

5  out of  5
rating by Paul Caldwell
"Absolutely outstanding 👏!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! ~Your Agent, Michelle "
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TONY FLORES

August 27, 2025

5  out of  5
rating by TONY FLORES
"I love State Farms! Julie always takes good care of me and my family. I will forever be a loyal State Farm's customer. I've been with them for over 25 years. They have an amazing team at the Michelle Killian's office. If you want an insurance company team that can support you, provide the best service in the industry, and most importantly... trust. Call Julie at State Farms in Torrance."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Julie in our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! ~Your Agent, Michelle "
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Kimberly Turner

August 27, 2025

5  out of  5
rating by Kimberly Turner
"I have been insured with this State Farm office for more than 25 years! Julie has been helping me and she has been absolutely wonderful. She found a way to help us bundle our policies and made great suggestions on coverage with our insurance package and saved us a lot of money! I highly recommend State Farm and especially Julie! Thanks!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service from Julie at our State Farm office. If you ever have any questions or need assistance, we’re here to help! ~Your Agent, Michelle "
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Ed Davids

August 12, 2025

5  out of  5
rating by Ed Davids
"I don't think we've had a more helpful, friendly, knowledgeable insurance agent than Julie Guzman. With her help, it made the decision to add my auto insurance to our already existing State Farm accounts easy to make...and easy to execute. Thank you, Julie!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Julie is awesome! ~Your Agent, Michelle "
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howard schwartz

July 8, 2025

5  out of  5
rating by howard schwartz
"I just wanted to say that I spoke with Julie of your office today regarding my new premium, and she was absolutely delightful to deal with. Her sweet and bubbly personality help take the sting away from my premium amount. Ha, ha. She is delightful. Howard Schwartz"
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Ben Ryan Pineda

July 3, 2025

5  out of  5
rating by Ben Ryan Pineda
"Great customer Service"
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Janet M

June 23, 2025

5  out of  5
rating by Janet M
"Very helpful with an odd problem. Quick response to issues and always friendly."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! ~Your Agent, Michelle "
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Cathy Young

June 17, 2025

5  out of  5
rating by Cathy Young
"So happy to get the help I needed, Julie Guzman, from State Farm, went over and above the time and effort to help me get my car Insurance coverage. Going the extra mile to help me made me feel I was in good hands. Thank you Julie, may you be Blessed.. Gratefully yours Cathy young"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Julie; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. ~Your Agent, Michelle "
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Phil Piliero

June 10, 2025

5  out of  5
rating by Phil Piliero
"Always easy to talk with the office and get your questions answered. Julie was very helpful and had a great attitude on the phone. Always deserves a 5 star review if you can laugh when talking about insurance!"
We responded:
"Thank you for taking the time to share your thoughts on our office & Julie! We appreciate your kind words and longtime business! If you ever have any questions or need assistance, we’re here to help! ~Your Agent, Michelle "
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L. Poulin

June 2, 2025

5  out of  5
rating by L. Poulin
"I called Julie in a panic thinking I let our insurance lapse on our RV…only to find we were covered..Julie then sent me our ID card and proof of insurance right away!!! Excellent service!!!! LP"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office & especially Julie! If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! ~Your Agent, Michelle "
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Lee Deguzman

May 30, 2025

5  out of  5
rating by Lee Deguzman
"Julie was very friendly and helpful with transferring my policy to my new truck."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Julie is amazing! ~Your Agent, Michelle "
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Michael Wilk

May 28, 2025

5  out of  5
rating by Michael Wilk
"Great service and Julie was a pleasure to talk to!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Julie is amazing! ~Your Agent, Michelle "
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Samantha Gillman

May 27, 2025

5  out of  5
rating by Samantha Gillman
"Fast and friendly service provided by Julie! Insurance can be daunting, but Michelle and her staff make it very simple."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! ~Your Agent, Michelle "